Gemvie AI Content Ops — Data Deletion Instructions

Gemvie AI Content Ops is operated by GEMVIE Hat Studio LLC. You can use the procedure below to request deletion of personal data that GEMVIE holds in connection with this application.

Email your request

Contact support@gemviehat.com with the subject “Gemvie AI Content Ops — Data Deletion Request”. Tell us what you want deleted and include enough information to locate it, such as the relevant Facebook or Instagram account or Page link, a content link or identifier, and an approximate date. Include a contact address for our reply. Please do not send passwords, access tokens, two-factor authentication codes, or information unrelated to your request.

Verification and updates

Requests are reviewed manually. We may ask for information reasonably necessary to verify that the request concerns you or an account you are authorized to act for, and to find the relevant records. We handle requests in accordance with applicable requirements. If we need further information or cannot complete part of a request, we will explain that in our response. You can reply to the same email thread to ask about its status.

What the request can cover

Depending on how you interacted with GEMVIE, relevant records may include account or content identifiers, content or message information, and associated operational or support records. For Platform Data received from Meta, we act promptly on requests from Meta or the relevant user and delete the data as soon as reasonably possible, unless applicable law or regulation requires us to retain specific data. If retention is legally required, we explain the relevant data category and legal basis. For Meta Platform Data, these requirements and the Gemvie AI Content Ops section of GEMVIE's Privacy Policy take precedence over any broader retention wording elsewhere in that policy. Other storefront or transaction records are assessed separately under the applicable law and the relevant sections of GEMVIE's Privacy Policy. We address identified copies, including backups, as part of the deletion process and make reasonable efforts to have relevant service providers comply. Backup arrangements are not a reason to retain Platform Data indefinitely. Our response explains the outcome and any specific limitations that remain.

Published content and Meta accounts

If your request concerns personal data in a published GEMVIE post or image, include the exact content link so we can review it specifically. This process does not itself delete your Facebook or Instagram account, information Meta independently holds, another person's information, or content controlled by someone else. Deleting GEMVIE's stored copies and changing a published platform object are separate actions.

Disconnecting access

Where Meta provides a control for your app or business integration, you may use it to revoke future access. Disconnecting access does not, by itself, submit a request to delete data already held by GEMVIE. Please use the email procedure above for stored data.

See GEMVIE's Privacy Policy for our general data-handling practices, rights, and retention policy, and Meta's Privacy Policy for Meta's practices.