Privacy policy

Last updated: August 1, 2026

This Privacy Policy explains how GEMVIE Hat Studio LLC collects, uses, and shares personal information when you visit or purchase from gemviehat.com.

GEMVIE is operated by GEMVIE Hat Studio LLC, a Colorado limited liability company.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we automatically collect certain information related to your device, including your IP address, time zone, web browser, and cookies. Additionally, we may collect information about the pages or products you viewed, and how you interacted with our site. This information is known as "Device Information."

We use the following methods to collect Device Information:

Cookies: Data files that include an anonymous unique identifier. You can visit https://www.allaboutcookies.org for more information about cookies and disabling them.
Log Files: Record your IP address, internet service provider, browser type, date/time stamps, and referring/exit pages.
Web Beacons, Tags, and Pixels: Electronic files track information about how you browse our website.
When you make a purchase or attempt to purchase from our website, we may collect information such as your name, billing address, shipping address, email address, phone number where provided or required, order details, and payment-related information needed to complete the transaction. Payment card details are handled by the payment providers made available through checkout and are not stored directly by GEMVIE. We refer to this information as "Order Information."

In this Privacy Policy, we use the term "Personal Information" to refer to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We primarily use your Order Information to fulfill your orders and process payments, as well as provide order confirmations and invoices. Moreover, we use your Order Information to:

Communicate with you;
Screen orders for potential risks such as fraud;
Provide you with information or advertising about our products or services based on your preferences.
We use your collected Device Information to screen for any potential risks or fraudulent activity and to improve our website by generating analytics regarding customer browsing habits and interactions. Your Device Information also helps us assess the effectiveness of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share Personal Information with service-provider categories needed to operate the store, including Shopify as our commerce platform; payment providers displayed at checkout; fulfillment partners and carriers; customer-support providers; and analytics providers. These providers process information for the services they provide to us.

We may share your Personal Information outside of our website as required by applicable laws and regulations, in response to lawful requests, or to protect our rights.

BEHAVIORAL ADVERTISING

We may use Personal Information to measure or provide marketing communications where permitted. The specific partners and controls available may change as services are enabled or disabled. You can use the privacy, advertising, and cookie controls offered by your browser, device, and the relevant service provider.

DO NOT TRACK AND PRIVACY SIGNALS

Browser privacy signals and opt-out mechanisms are handled according to applicable law and the controls available through our storefront and service providers. Because these signals are not implemented uniformly, you may also use the available browser and cookie controls or contact us with a privacy request.

YOUR RIGHTS

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain Personal Information, or to object to or restrict certain processing. You may also have the right to withdraw consent or appeal a decision where applicable. These rights may be subject to legal exceptions, and we may need to verify your identity before completing a request. To submit a request, contact us using the information below.

DATA RETENTION

We retain Personal Information for as long as reasonably needed to fulfill orders, provide customer service, maintain business and transaction records, prevent fraud, resolve disputes, and comply with tax, accounting, and other legal obligations. Retention periods vary by the type of information and the purpose for which it is used. We delete or anonymize information when it is no longer needed, unless a longer period is required or permitted by law.

CHANGES

We may update this Privacy Policy at any time to reflect changes to our practices, operational procedures, and legal or regulatory requirements.

MINORS

We do not intend for our website to be used by individuals under the age of 13.

PLATFORM-SPECIFIC ADDENDA

SHOPIFY NETWORK INTELLIGENCE

gemviehat.com is hosted by Shopify, which processes information when you visit or make a purchase from our store in order to provide commerce services to GEMVIE and you. Shopify Network Intelligence is enabled for our store. Through this service, Shopify may use information from your interactions with GEMVIE together with information from your interactions with other merchants and with Shopify to provide enhanced services, including store protection, product and store improvements, analytics, personalization, and advertising-related services. Other merchants cannot access GEMVIE customer data through Shopify Network Intelligence.

To provide these services, Personal Information may be shared with Shopify, service providers, and other third parties, including parties located in countries other than where you live. You can learn more about Shopify's processing and your rights in the Shopify Consumer Privacy Policy.

Depending on your location, you may use our data-sharing opt-out page or a recognized Global Privacy Control signal to opt out of processing that may be treated as a sale or sharing of personal information or targeted advertising. Where available, you can use Cookie Preferences on gemviehat.com to give, refuse, or withdraw consent for non-essential cookies and similar technologies. You may also use the Shopify Privacy Portal to exercise choices concerning Shopify's processing for Enhanced Services, or contact GEMVIE through our Contact Us page with a privacy request.

GOOGLE ANALYTICS AND GOOGLE TAG

GEMVIE uses Google Analytics and the Google tag to understand how visitors use gemviehat.com, measure site performance, and measure shopping interactions. When these services run, Google may receive the page URL and IP address and may process first-party cookies or similar identifiers, browser and device information, approximate location, and information about pages and interactions.

Google explains how it uses information from sites or apps that use its services at https://policies.google.com/technologies/partner-sites. You can opt out of Google Analytics in supported browsers by using the Google Analytics Opt-out Browser Add-on.

META BUSINESS TOOLS

When GEMVIE enables Shopify's Enhanced data sharing setting for Facebook & Instagram by Meta, the integration uses the Meta Pixel, Advanced Matching, and the Conversions API to measure interactions with gemviehat.com, match events, analyze performance, attribute transactions and, when advertising services are used, support ad targeting, delivery, and personalization. The browser-based Meta Pixel may send events such as PageView, ViewContent, Search, AddToCart, InitiateCheckout, AddPaymentInfo, and Purchase, together with event details such as the relevant page or product and order value where applicable. The Conversions API may send a purchase event between Shopify and Meta servers.

Information used for matching may include your name, location information, email address, and phone number when you provide those details, together with your browsing and shopping activity on our online store. Browser settings or advertising blockers may affect browser-based Pixel activity, but they do not necessarily stop server-to-server transfers.

Meta may process information received through its business tools for matching, measurement, analytics, campaign attribution, security, product improvement and, where applicable, ad targeting, delivery, and personalization under the Meta Business Tools Terms and Meta Privacy Policy. Depending on your location and the services running, you may use Cookie Preferences on gemviehat.com, our data-sharing opt-out page, or a recognized Global Privacy Control signal. You can also manage applicable choices through activity off Meta technologies, AdChoices, or the controls offered by your browser or device, and you may contact GEMVIE through our Contact Us page with a privacy request.

META COMMERCE INTERACTIONS

When you view a GEMVIE product listing on Facebook or Instagram, send GEMVIE a message through a Meta commerce feature, or follow a listing to gemviehat.com, Meta may process information about your activity on its services under Meta's own terms and privacy policy. GEMVIE may receive information you choose to provide in a message or support request, such as your name, contact details, message content, and a product or order reference.

GEMVIE uses information received through these interactions to respond to inquiries, provide product or order support, prevent fraud or misuse, and maintain service records. We do not add contact details received through a Meta commerce interaction to our email marketing list unless you separately choose to subscribe.

If a Facebook or Instagram listing directs you to gemviehat.com, information collected on our website and during checkout is handled as described in this Privacy Policy and the terms shown on gemviehat.com. You can review Meta's own privacy practices at https://www.facebook.com/privacy/policy/.

CONTACT US

If you have any inquiries pertaining to our privacy policies, desire to make any changes, or have any questions, please email us at support@gemviehat.com.