Partnership & Commission Policy

• Confirm your arrangement. We agree the applicable terms with you. You must expressly accept them before your partnership is activated.
• Use your confirmed links. Once your arrangement is active, use the dedicated promotional links supplied for your partnership in the content you publish, in placements permitted by the relevant platform.
• Refer a qualifying purchase. For purchases completed on the GEMVIE website, attribution follows the last eligible referral within a 30-day window, under the terms that apply to the purchase.
• Allow for review. A recorded commission remains subject to delivery evidence, the review period, returns, refunds and disputes.
• Review your statement and payment record. Your own applicable terms, order-level attribution and calculations, and shareable adjustment explanations can be checked through the access confirmed for your partnership. Private statement access is confirmed individually.

GEMVIE website purchases

Qualifying purchases completed on gemviehat.com follow the GEMVIE website commission rules below. This includes website referrals from permitted placements on TikTok, Pinterest and Instagram, as well as personal blogs and other websites. For the first version of this plan, Pinterest and Instagram are channels for sending visitors to the GEMVIE website.

TikTok Shop purchases

For TikTok, we prefer native product links and the platform's affiliate arrangement where they are available for the partnership. The same partner may also use a separate GEMVIE website referral route in placements permitted by the platform. Keep TikTok Shop product videos and livestreams directed to completing the purchase within TikTok Shop; do not use them to redirect a Shop purchase to the GEMVIE website.

A purchase completed in TikTok Shop follows the applicable platform arrangement for attribution, commission rates and payment. The GEMVIE website's 15% default rate, 30-day referral window, delivery review period and monthly payment schedule do not automatically apply to TikTok Shop purchases.

Website commissions and TikTok Shop platform information are kept separate. Platform information shown in a GEMVIE statement may be recorded manually from supporting evidence; it is not a promise of real-time API synchronization. An unknown amount is not treated as zero. Displaying a platform record does not create an additional GEMVIE payment obligation. A TikTok Shop purchase mirrored into Shopify does not earn a second website commission.

The default rate is 15% of the amount actually paid for qualifying merchandise after discounts, excluding shipping and taxes. If you have separately confirmed individual terms, your applicable terms and the terms recorded for the relevant order take precedence.

Only qualifying sales count. A visit, view, like or invitation is not itself a commissionable purchase. Refunds can reduce the qualifying amount and the related commission.

If USD 20.00 of qualifying merchandise is later refunded, the commission decreases by USD 3.00 at the same 15% rate. The remaining commission in this example is USD 9.00. If the USD 12.00 has already been paid, the USD 3.00 reduction is recorded separately as a negative adjustment; the original payment record is retained.

Referral window — 30 days

A qualifying GEMVIE website purchase is attributed to the last eligible referral within the 30-day referral window. This determines which referral applies to the purchase. It is separate from the time required before a commission can be reviewed.

Eligibility for manual review — 30 days after verified delivery

A commission can become eligible for manual approval only when 30 days have passed after verified delivery and there is no unresolved return, refund or dispute. Without delivery evidence, it remains pending review. Reaching day 30 does not automatically approve a commission or trigger a payment.

Payment processing — the 15th of each month

GEMVIE schedules manual payment processing on the 15th for commissions approved by the end of the previous month. There is no minimum payment threshold. GEMVIE bears payment fees. Balances in different currencies are kept separately, with USD prioritized.

Payment details are confirmed with the partner before payment. This schedule does not promise a particular payment method, an arrival date or an exchange rate.

Returns, refunds and disputes may prevent approval or change the commission due. For customer return information, see GEMVIE's Return Policy. The customer return policy and this commission review process serve different purposes.

If a refund affects a commission that has already been paid, we record a negative adjustment for offset against a later payment. We retain the original payment record so the payment and the later adjustment remain distinguishable. Where later commissions are insufficient, or attribution is disputed, GEMVIE reviews the available evidence and handles the matter manually.

Partner portal: partners.gemviehat.com/portal

The sign-in page is online. GEMVIE provides your Partner ID and Access key individually so you can view your own private, read-only statement. Accounts and participation are confirmed individually. Begin the relevant referral activity only after GEMVIE confirms that your arrangement is active.

In your portal, you can review information recorded for your partnership:

• Your applicable rules and commission rate.
• Your promotional links, organized by channel.
• Recorded orders and commission statuses, with order-level attribution, calculations and adjustment explanations that can be shared with you.
• Recorded payments.
• GEMVIE website commissions and TikTok Shop platform information, shown separately, with a separate CSV download for each.

The portal shows the records available for your partnership. It does not guarantee real-time or automatic synchronization, automatically pay commissions, or automatically add missing orders. Missing records or unknown amounts are not treated as proof of zero sales or zero commission. A TikTok Shop record does not create an additional GEMVIE payment obligation.

The portal is for viewing your records. Questions and review requests are handled personally by email at support@gemviehat.com; there is no appeal form in the portal.

If you believe a referral is missing, a commission was calculated incorrectly, or an adjustment needs clarification, contact us at support@gemviehat.com. GEMVIE reviews these questions personally by email.

Please include your Partner ID if one has been assigned, the promotional link or campaign involved, the approximate purchase date and time, and an order reference if available. Explain the entry or amount you are asking about and why. An order reference is not required to raise a question.

Share only relevant information you are authorized to share. Remove customer names, email addresses, phone numbers, delivery addresses and payment details. Do not send passwords or access keys.

We check the available store records, recorded referral information, the terms that applied at the time, and any refund, adjustment or payment history. We may ask for clarification. A missing tracking record is reviewed using the evidence available; submitting a question does not by itself establish that a commission is due or automatically add a missing order.

We reply by email with the review outcome and an explanation of the relevant attribution or calculation. If information is incomplete, we explain what remains unverified. If a correction is warranted, we explain the correction and its effect on your statement or a future payment. Further relevant information can be sent in the same email conversation.

For a question about TikTok Shop information, identify the platform order reference if available and the record you want checked. We can review information recorded in your GEMVIE statement. Attribution or payment questions may also need the platform's own support process. A correction to our statement does not itself change the platform's records or release a platform payment.