FAQS
How to track my Amazon order?
If you buy our products from Amazon, please leave message on Amazon. Our customer service team will replay to you directly.
If nobody contect you in 24hours on Amzon, please provide your order detail and the name of the store. We will notice Amazon customer service team to help you out.
Follow this link：https://gemviehat.com/pages/amzor
How long will it take to get my package?
We offer fast and reliable shipping services to the US, UK, Europe, Australia, and other selected countries. Our American warehouse stocks will be sent to US customers within 3-5 business days, while stocks in our China warehouse will take 10-20 days for delivery from Mainland China. For inquiries on delivery times to other countries, please contact us atflag.jia@gmail.com.